Refund or credit will only be given for returned merchandise that is in-stock, unused, undamaged, and received within 14 days of the purchase date. The cost of return shipment to us will be deducted from the refund or credit amount. If for any reason you are not satisfied, we accept return for a refund (to your original payment method) or a store credit. We stand behind the quality of our merchandise. When you have finished adding items to your cart, go to the Shopping Cart page and select the country associated with your billing address, and follow the instructions.Īll inquiries regarding your international order should be directed to RETURN POLICY To place an order for an international shipment, browse our web site and add items to your cart as usual. Middle East and Asia (ex-Philippines) = 35CHFĪbove 464 CHF cart including taxes (around 500 U$D), shipping is free.USA, Canada, Mexico, EU, Switzerland and UK = 25CHF.Our flat delivery fee schedule is as follows:
Our average delivery time is less than 7 days from the day your order is confirmed, although personalized bangles generally deliver in 6 weeks. As such, we change a FLAT FEE for delivery which includes duties/customs charges.Īll Charriol orders ship via FedEx or UPS from our headquarters/watch manufacture in Switzerland. International orders are an important part of how we serve our customers around the world.
We are not responsible for any loss or damage to the products once they have left our warehouses. Our contract with you ends once the courier service collects the products from us.
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